Privacy policy

Last updated: August 11, 2026

CAZAUX is a brand operated by Mila Design AS (“Mila Design AS”, “CAZAUX”, “we”, “us” or “our”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, bycazaux.com, make a purchase, create an account, subscribe to our communications or otherwise interact with us.

1. Data Controller

The data controller responsible for the processing of your personal information is:

Mila Design AS
Trading as CAZAUX
Organisation number: [YOUR ORGANISATION NUMBER]
[Business address]
Norway

Email: [YOUR CUSTOMER SERVICE EMAIL]

2. Personal Information We Collect

Depending on how you interact with CAZAUX, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and purchase information
  • Payment and transaction information
  • Customer account information
  • Information you provide when contacting us
  • CAZAUX Privilege membership information
  • Technical information such as IP address, browser type, device information and website usage
  • Information collected through cookies and similar technologies

We aim to collect only information that is relevant and necessary for the purposes described in this Privacy Policy.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders
  • Process payments and refunds
  • Arrange delivery of your purchases
  • Communicate with you regarding your orders
  • Provide customer service
  • Create and manage customer accounts
  • Manage CAZAUX Privilege memberships
  • Send newsletters and marketing communications where permitted and where you have provided the required consent
  • Improve our website, products and customer experience
  • Prevent fraud, abuse and unauthorized activity
  • Comply with legal and accounting obligations
  • Understand how our website is used and improve our services

4. Legal Basis for Processing

Depending on the circumstances, we process personal information on one or more of the following legal bases:

Performance of a contract
Where processing is necessary to process and fulfil your order or otherwise perform a contract with you.

Legal obligation
Where we are required by law to collect or retain certain information.

Consent
Where you have provided consent for a specific purpose, such as certain marketing communications or non-essential cookies.

Legitimate interests
Where processing is necessary for our legitimate business interests, provided that these interests are not overridden by your fundamental rights and freedoms.

5. Payments

Payments made through our online store are processed by our payment service providers.

We generally do not store complete payment card details ourselves.

Payment providers may process information necessary to complete transactions, verify payments and prevent fraud.

6. Shopify and Other Service Providers

Our online store is operated using Shopify.

We may use third-party service providers to help us operate CAZAUX, including providers for:

  • E-commerce and website services
  • Payment processing
  • Shipping and delivery
  • Email and customer communications
  • Customer service
  • Analytics
  • Marketing

Depending on the service, these providers may process personal information on our behalf or may act as independent data controllers.

We take reasonable steps to ensure that service providers process personal information securely and in accordance with applicable data protection laws.

7. Cookies

We use cookies and similar technologies to ensure that our website functions properly, remember preferences and, where permitted, understand how visitors use our website.

Some cookies are necessary for the operation of the website, including functions related to shopping carts, accounts and checkout.

Where required by law, we will request your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings and through any cookie-consent tools available on our website.

8. Marketing and Newsletters

If you subscribe to the CAZAUX newsletter, we may use your email address to send you information about products, launches, offers and other CAZAUX content.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

9. CAZAUX Privilege

CAZAUX may offer a membership programme called CAZAUX Privilege.

Membership levels may include:

Bronze Member
Silver Member
Gold Member

If you participate in CAZAUX Privilege, we may process information about your purchases in order to determine your membership level and provide relevant member benefits.

10. How Long We Keep Your Information

We retain personal information for as long as necessary for the purposes for which it was collected, unless we are required by law to retain it for a longer period.

Information relating to purchases, transactions and accounting may be retained for periods required by applicable laws and regulations.

When personal information is no longer required, it will be securely deleted or anonymised unless we have another lawful reason to retain it.

11. Sharing of Personal Information

We do not sell your personal information.

We may share information where necessary with trusted service providers that help us operate our business, including payment providers, Shopify, shipping providers, IT providers, email service providers and other relevant business partners.

We may also disclose information where required by law or where necessary to establish, exercise or defend our legal rights.

12. International Data Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA).

Where personal information is transferred outside the EEA, we take appropriate measures to ensure that the transfer complies with applicable data protection laws and that appropriate safeguards are in place.

13. Your Rights

Subject to applicable data protection laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information in certain circumstances
  • Request restriction of processing
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request data portability where applicable

You may also have the right to lodge a complaint with the relevant data protection authority if you believe that your personal information has been processed unlawfully.

14. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

15. Children

Our website and services are not intended for children who are not legally able to make purchases or provide consent under applicable law.

We do not knowingly collect personal information from children without an appropriate legal basis.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or applicable laws.

The latest version will always be available on this page.

17. Contact Us

If you have any questions about this Privacy Policy, how we process your personal information, or wish to exercise your privacy rights, please contact us:

Mila Design AS
Trading as CAZAUX
Organisation number: [YOUR ORGANISATION NUMBER]
[Business address]
Norway

Email: [YOUR CUSTOMER SERVICE EMAIL]